Looking after your jewelry
With proper care, your jewelry will retain its beauty for years to come. Many factors can influence the condition of jewelry, so you should make sure that your jewelry is properly cleaned, repaired and stored. Take care to avoid extreme humidity or heat.
Please follow these steps to ensure your beautiful jewelry lasts a lifetime.
Jewelry that is regularly used generally needs less care.
- Always protect your jewelry from knocks, scratches, chemicals, sunlight and heat/cold.
- We recommend removing jewelry when you shower or bathe; and particularly when on the beach, in the sea and in chlorinated water.
- Avoid spraying perfume or applying creams directly onto your jewelry.
- Keep away from extreme temperatures, and avoid wearing your jewelry when using bleach.
To protect your jewelry, pieces should be individually placed in a pouch or within a soft lined box. Ideally store your jewelry in a dark, cool and dry place, and try to keep pieces apart.
All KATHRYN New York pieces are made in sterling silver, which is a precious metal and may require cleaning from time to time. However, we typically plate all of our pieces in rhodium, which greatly protects each piece. In addition, yellow and rose gold-plated pieces have added protection through the plating process.
Using a soft, lint-free cloth is an effective way to keep your jewelry looking shiny and lustrous. Do not use tissue paper or paper towels to clean metal, as these can cause light scratching.
Since many gemstones are quite delicate, hot water, harsh chemicals and cleaners should be avoided at all times. We advise cleaning your precious stones with a clean, soft, damp cloth after wearing. Very porous stones, such as turquoise and emeralds should be cleaned using an untreated, dry, soft cloth only. Do not use tissue paper or paper towels to clean gemstones, as these can cause scratching.
For any special advice, or assistance, please contact the KATHRYN New York Team at email@example.com
, and we will be happy to assist you in whatever way we can!
Two Year Warranty
Every piece of KATHRYN New York jewelry is covered by a two year warranty on receipt of a valid proof of purchase. This warranty applies only in situations of normal wear and tear. In the rare event that a piece appears damaged due to extreme circumstances, such as mistreatment, this warranty may not apply.
This warranty is in addition to other rights you may have in relation to the piece.