Using a soft, lint-free cloth is an effective way to keep your designer jewelry looking shiny and lustrous. Do not use tissue paper or paper towels to clean metal, as these can cause light scratching.
Since many gemstones are quite delicate, hot water, harsh chemicals and cleaners should be avoided at all times. We advise cleaning your precious stones with a clean, soft, damp cloth after wearing. Very porous stones, such as turquoise and emeralds should be cleaned using an untreated, dry, soft cloth only. Do not use tissue paper or paper towels to clean gemstones, as these can cause scratching.
For any special advice, or assistance, please contact the KATHRYN New York Team at firstname.lastname@example.org
, and we will be happy to assist you in whatever way we can!
Lifetime Repair & Five Year Warranty
Every piece of KATHRYN New York jewelry is covered by a five year warranty on receipt of a valid proof of purchase. This warranty applies only in situations of normal wear and tear. In the rare event that a piece appears damaged due to extreme circumstances, such as mistreatment, this warranty may not apply.
This warranty is in addition to other rights you may have in relation to the piece. After five years, we can assist you in repairing your KATHRYN New York jewelry for a small fee.